Privacy policy

Last updated: November 2026. This is a draft pending legal review before final approval.

Who we are

GAZO is a platform for ordering LPG gas cylinders and having them delivered in the Sultanate of Oman (first launch in Muscat governorate). It connects the customer with a contracted warehouse that covers their wilayat and a delivery driver who works for that warehouse.

Data we collect

Phone number; name, account type (individual or business), business name and tax number where given; delivery addresses; order, payment and delivery details; messages and photos you send in the order chat; and device data needed for notifications.

How we use it

To fulfil and route your order, deliver it, verify delivery, send notifications, give support, prevent fraud, and meet accounting and tax rules.

Who we share it with

The warehouse and driver assigned to your order (name, address and phone only as far as needed to deliver), the online payment provider (Thawani) to process payment, and notification and messaging providers. We do not sell your data.

Retention and deletion

We keep data while your account is active, and order and invoice records for as long as the law requires. You can ask to delete your account from inside the app; open orders are reviewed first.

Your rights

See, correct and ask us to delete your data. Contact us through the support page.

Updates

We may update this policy; the approved version and its date will be shown here.